Some systems are experiencing issues

Stickied Incidents

22nd October 2024

Monero (XMR) delisting

Regulatory pressure arises from forthcoming changes in the European Union’s crypto regulations. The Markets in Crypto-Assets (MiCA) legislation, which takes effect in December, alongside new anti-money laundering (AML) rules, is compelling crypto service providers to reassess their support for privacy-centric coins.

Kriptomat will delist Monero (XMR) from its platform by the end of October. Buying and exchanging will be disabled starting today, but the sell option will remain available for the next 7 days, until October 29. After that, Monero (XMR) will be delisted, and any remaining user balances will be automatically converted to USDC by the end of October.

Past Incidents

20th November 2024

No incidents reported

19th November 2024

No incidents reported

18th November 2024

No incidents reported

17th November 2024

No incidents reported

16th November 2024

No incidents reported

15th November 2024

No incidents reported

14th November 2024

No incidents reported

13th November 2024

PNL Service Outage

Incident Summary: Our PNL (Profit and Loss) service is currently experiencing an outage, and it is not operational. We are actively investigating and working to resolve this issue to restore full functionality as soon as possible.

Impact: Users may experience issues accessing PNL data or related functionalities. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

Current Status: Our engineering team has been notified and is actively investigating the root cause. We will provide updates as we gather more information and work towards a resolution.

Next Update: We will post an update within the next hour or as soon as new information is available.

Thank you for your understanding and patience.

  • The PNL service is now fully operational. We identified and resolved the root cause of the outage. Please note, however, that there is a temporary gap of approximately four hours of historical prices, which will be synced shortly.

    Thank you for your patience and understanding.

  • We have identified the root cause of the PNL service outage and are actively working on a fix. We expect to restore functionality shortly and will provide further updates soon. Thank you for your patience.