Stickied Incidents

9th January 2025

Possible delays for processing the Credit Card withdrawal transactions

Because of technical reasons, there is a possibility for delay when it comes to processing Credit Card withdrawal transactions. We are working on solving this situation, and the issue is expected to be resolved by 16:00. Thank you for your patience.

2nd January 2025

Trade actions for QuarkChain (QKC) disabled until futher notice

Because of a technical issue, we have disabled all QuarkChain (QKC) trade actions until further notice. Thank you for your patience.

28th October 2024

Token migration - CUDOS to FET

September's big news was the proposal for CUDOS to join the Artificial Superintelligence Alliance (ASI). The first step in that progress is a token migration from CUDOS to FET.

Kriptomat has suspended all actions for CUDOS while the token migration takes place. Vesting period: 3 months Announced Conversion rate: 1 FET = 118,344 CUDOS

After the vesting period ends, Kriptomat will automatically transfer the balance to FET for all users with CUDOS in their wallet, according to the conversion rate. After that, CUDOS will be delisted from the platform. No action is required from users in the application.

More info related to token migration on the official page https://www.cudos.org/blog/how-to-migrate-your-cudos-tokens-to-fet-a-step-by-step-guide

Maintenance

Fantom (FTM) Token Swap and Rebranding to Sonic (S)

Kriptomat will support the Fantom (FTM) token swap and rebranding to Sonic (S). All actions for Fantom (FTM) will be disabled on 12.01.2025 and will remain disabled until the token is fully migrated to Sonic (S) on 16.01.2025. All FTM tokens will be swapped to S at a ratio of 1 FTM = 1 S

Past Incidents

18th January 2025

No incidents reported

17th January 2025

No incidents reported

16th January 2025

No incidents reported

15th January 2025

Withdrawal and Deposit actions for Cardano (ADA) disabled at the moment

For technical reasons, the Cardano (ADA) withdrawal and deposit options have to be disabled for the time being. We are working on resolving the issue and will reenable actions as soon as possible. Thank you for your patience.

Delisting coins from Kriptomat platform

At Kriptomat, we continuously strive to provide the best possible experience for our users. This means carefully evaluating each coin and token we list. Occasionally, some coins may no longer meet our standards, or industry conditions may change, prompting us to remove certain assets from our platform. Our goal is to ensure a safe and secure trading experience for all.

Starting on 16.01.2025. Buy, Exchange, and Receive actions (for coins with wallet support) will be disabled for listed coins. Users will still have the option to Sell their holdings until 21.01.2025. For coins with wallet support, users can also withdraw their crypto to an external wallet until the same date. Coins for the delisting process: CIRUS, BDP, KIN, BLOK, SDAO, CAS, SONAR

If a balance remains in the user's wallets after 21.01.2025, it will be automatically converted to USDC in the following days, and the coin will be fully removed from our platform.

14th January 2025

No incidents reported

13th January 2025

No incidents reported

12th January 2025

No incidents reported